Privacy Policy
Effective Date: November 7, 2025
Last Updated: November 7, 2025
1. Introduction
Lyvena ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lyvena.xyz/ and use our AI-driven web development services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number)
- Business information (company name, job title, business requirements)
- Payment information (processed through secure third-party payment processors)
- Communications and correspondence with us
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics data
- Cookies and similar tracking technologies
- Referral sources and pages visited
2.3 Technical Information
In providing our AI development services, we may collect:
- Project specifications and requirements
- Website performance data
- Development preferences and feedback
- Usage statistics of delivered solutions
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI-driven web development services
- Communication: To respond to inquiries, provide customer support, and send service-related notifications
- Business Operations: To process transactions, manage accounts, and fulfill contractual obligations
- Analytics: To analyze website usage patterns and improve user experience
- Marketing: To send promotional materials and updates about our services (with your consent)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and security threats
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist in:
- Website hosting and maintenance
- Payment processing
- Analytics and performance monitoring
- Customer relationship management
- Marketing and communication services
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms of service
- Prevent fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication procedures
- Regular security assessments and updates
- Secure data storage and backup systems
- Employee training on data protection practices
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Achieve legitimate business purposes
Personal information is typically retained for the duration of our business relationship and for a reasonable period thereafter as required by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing under certain circumstances
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis
To exercise these rights, please contact us using the information provided in Section 10.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Analyze website performance and usage
- Personalize content and user experience
- Facilitate marketing and advertising
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other legally recognized transfer mechanisms
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes (where applicable)
Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
12. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.